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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ed Langley

November 25, 2025

5  out of  5
rating by Ed Langley
"I have been working with George DiGrande for seven years and have had only good experiences. He is always prompt in responding to my inquiries and helping me understand my coverages and the premiums charged. I am very satisfied."
We responded:
"Hi Ed, I can’t wait to show George your review. He’s the kind of person who brings energy, hard work & enthusiasm to his role every day. Thanks for being loyal to our agency & for honoring George with your review! Happy Thanksgiving🦃"
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chris poulos

November 24, 2025

5  out of  5
rating by chris poulos
"Jeanne combines superb industry knowledge and a proactive pragmatic approach to ensure her clients are completely insured at the best possible price. Our sessions are easy to schedule, pleasant and productive. I recommend her products and services whole heartedly."
We responded:
"Chris, you made my day! I was remembering many of our conversations over the years with gratitude & appreciation for your trust. Thanks for sharing your positive experience! Happy Thanksgiving. 🍗🥧😊"
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Teresa Bruno

November 19, 2025

5  out of  5
rating by Teresa Bruno
"I recently call State Farm regarding my policy, Tom McKenna answered the phone he was extremely professional and answered all my questions. He went over and beyond to help me understand what to do and reviewed the prices."
We responded:
"Hi Teresa & thanks for honoring Tom’s professionalism with a 5 star review. We are grateful that you are among our most loyal customers! "
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Marc Herold

November 15, 2025

4  out of  5
rating by Marc Herold
"Insurance Review with George... Primarily HO-6, Auto, Motorcycle and Umbrella. Very informative/helpful."
We responded:
"Marc, thanks to you & Jacquie for making time to review your insurance. We appreciate that you took the time to prepare questions & come in person. I’m glad you found the review with George helpful, his experience & insurance knowledge are exceptional!"
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Chris Robinson

November 14, 2025

5  out of  5
rating by Chris Robinson
"Tom has been great to work with. Quick to respond, thorough throughout, and always wants the best most comprehensive coverages for his customers."
We responded:
" Hey Chris, appreciate your 5-star review for Tom and our State Farm agency, in Gillette, NJ. Tom knocks it out of the park when it comes to customer service and integrity. Thanks so much for your business and taking the time to share your experience. -Jean"
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Jess

November 14, 2025

5  out of  5
rating by Jess
"Tom was super helpful and gave me all the right details in a clear and concise way. We live emailed on my issue and wrapped up the matter quickly and efficiently. Thank you!"
We responded:
"Thank you, Jess, so good to hear that Tom was able to help you resolve your insurance issue quickly and efficiently. Today, everyone is busy; it's a relief when you can get an answer from a live professional quickly and cross one more thing off the list! -Jean "
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Gina “GL2988” Lyons

November 12, 2025

5  out of  5
rating by Gina “GL2988” Lyons
"Tom was great to work with - he helped explain my options and I ended up changing my home owners and auto insurance to State Farm! I was most pleasantly surprised with the great price!"
We responded:
"Hi Gina: so happy to hear that Tom made the process to move your home & auto insurance to State Farm in Gillette easy. Thx for getting us everything we needed to help you save &. We’ll be here for you when you need us! 😊 Jean"
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Isabel Santiago

November 11, 2025

5  out of  5
rating by Isabel Santiago
"Tom my agent at StateFarm in stifling is the best, prompt, advises and explains everything so there is no confusion. He is extremely professional and most professional should be like him. One of the best agents to work with."
We responded:
"Hi Isabel, thx for taking time to compliment Tom on his professionalism. We greatly appreciate your loyalty to our State Farm office, in Gillette, for your personal & business insurance. All the best this holiday season! -Jean"
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Kayla Higgins

November 11, 2025

5  out of  5
rating by Kayla Higgins
"Tom Mckenna at State Farm was extremely helpful and prompt and has saved my family so much money."
We responded:
"Hi Kayla, we’re very appreciative that you shared your experience with switching to State Farm. When you get professional advice from an agency rep that truly cares, it’s a win/win experience. You save $, we earn a great new client! Thanks again, Jean"
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Jessica Durann

November 11, 2025

5  out of  5
rating by Jessica Durann
"Tom McKenna was such a great help to me when my house flooded. I called Tom, he answered me promptly and immediately connected me to the claims department. Throughout my claims experience, Tom checked in on me and continued to ask how he could help. In a time that felt very overwhelming for a new homeowner m, I felt like I had Tom to rely on. Thank you Tom!"
We responded:
"Wow, Jessica, I am sorry your house flooded but glad that Tom, with the resources State Farm provides, brought you relief. That’s what we are here for, delivering on the promise to guide you & pay what we owe! Thx SO much for posting about your positive experience. -Jean"
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Tharin Limsakun

November 9, 2025

5  out of  5
rating by Tharin Limsakun
"Tom has been great with my Home Owner's Insurance for years, and until recently when it turns to Rental Dwelling Policy. As this is my 1st rental, Tom has been very helpful in the transition of the insurance policy and always accessible to my calls. Tom always follows up during the transitions when my property was repairs to get it ready for rental. Most of all, Tom saved my money that my policy was not increased."
We responded:
"Tharin, thx for sharing your experience of converting the insurance on your primary home to insurance for a rental property. Now you will be reimbursed for loss of rental income, not covered under a primary home policy. Appreciate you recognizing Tom for his good work & especially your loyalty to our agency from the days our office was in Union! - Best, Jean"
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Louis Yuliano

November 6, 2025

5  out of  5
rating by Louis Yuliano
"Tom @ JeanDiGrande's agency is super helpful and resourceful. Anytime I need a document or a situation explained, Tom is super prompt and always available. The team is committed to helping their clients and saving money!"
We responded:
"Louis, your complimentary review made our day! As you mentioned, Tom along with the rest of our team strives to be helpful & resourceful. Customers like you make it easy! Thanks for taking time to write this. Best, Jean"
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Katelin Morgan

November 6, 2025

5  out of  5
rating by Katelin Morgan
"Tom has been a wonderful help with all my insurance needs. He is very prompt in responding to emails and if there is an answer he doesn't know he makes sure to connect me with the person who does. I have quite a few policies with State Farm and have no intention of going elsewhere."
We responded:
"It’s a joy to know our hard work is paying off. There’s nothing better than keeping our State Farm “multi-line” customers happy. Thanks for your loyalty, Katelin, and for recognizing Tom for his quick response time & resourcefulness. -Jean"
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Daniela

November 5, 2025

5  out of  5
rating by Daniela
"Tom was incredibly helpful when it came time to get my own auto insurance and even more so when I leased a new car. He’s friendly, responsive, and overall great to work with. Highly recommend!"
We responded:
"Hi Daniela, congratulations on your new car! We know it’s exciting but also a little nerve-racking when you are picking up new car. I’m glad DiGrande agency team member, Tom, was great to work with. Reviews like this help people who are shopping know we do our best to make insurance simple! Thx for spreading the good word! -Jean"
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Ian Paterson

November 5, 2025

5  out of  5
rating by Ian Paterson
"Tom was so helpful in getting us the home and auto policy we needed. He responded promptly to all of our questions and found us some discounts to help us save money. He’s very personable and always a pleasure to talk to. Thanks Tom!"
We responded:
"Hi Ian, shopping for home & auto insurance can be challenging. Our State Farm agency in Gillette, works hard to keep the process simple & effective. And we work hard to keep you happy as a customer. Good for you for bundling home & auto insurance to qualify for the 35% discount, one of the best discounts in the industry! Thank you for acknowledging how Tom served you well. -Jean"
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Brian Edgerly

November 5, 2025

5  out of  5
rating by Brian Edgerly
"I've been with SF for over 30 years for both auto and personal policies. For the past 2 yrs I've also have business policies. Being someone who can easily make things confusing, I appreciate Tom's straight forward and professional approach to clarifying details."
We responded:
"Brian, we are grateful that you took the time to recognize Tom & the good service you get from our State Farm agency in Gillette. Your satisfaction is important to us and that means making complicated things easier to understand. Thx for trusting us over 30 years for your home, auto & business insurance! -Jean"
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Harry Frampton

November 5, 2025

5  out of  5
rating by Harry Frampton
"Tom Mckenna was amazing and helped me find the perfect plan for me and my family, i really have peace of mind over my family’s future"
We responded:
"Hi Harry, there nothing more important than protecting your family so you have peace of mind. Tom & the rest of our State Farm team members live by this rule. Thx for sharing your experience! -Jean"
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Gilda Russo

November 5, 2025

5  out of  5
rating by Gilda Russo
"Tom was very knowledgeable he knew what I wanted for my car and also rent he explained about how the little device goes in my car and help me get my quote at the the amount I can afford I would recommend State Farm to my friend and family Thank you Tom for all your help 😊"
We responded:
"Thank you for your review, Gilda! I’m glad you are taking advantage of State Farm’s Drive Safe & Save discount program, rewarding you for being a safe driver. Tom, will be happy to know he was able to help you keep your auto insurance rate as low as possible. All the best! -Jean"
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RobertKaren McKenna

November 5, 2025

5  out of  5
rating by RobertKaren McKenna
"Tom has saved my wife & I money just for signing on, good prices attention to detail was Tom & the agency"
We responded:
"Hi Robert, I ❤️ that you mentioned attention to detail & good prices. Tom’s experience & integrity make him one of the best team members ever at the Jean DiGrande State Farm agency. We’re fortunate that even when people move to PA, they want to stay with our office & many ask for Tom. 😊 Thx for writing, Jean"
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Lewis Frampton

November 5, 2025

5  out of  5
rating by Lewis Frampton
"Tom McKenna has been great. Helped us navigate everything. Great prices. And great customer service answering questions even two years into our policy. Thanks Tom."
We responded:
"Hey Lewis, we so appreciate your 5 star review. Tom does everything possible to deliver a great customer experience. I’ll let him know that you are pleased with our service and rates. Thanks again! -Jean"
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Jeff Thornton

November 3, 2025

5  out of  5
rating by Jeff Thornton
"We have been with Jean DiGrande’s State Farm agency in Gillette for 3 years. While reviewing our policies with her today, we are saving money instead of paying more at our renewal. Highly recommend this agency for doing what’s best for the customer!"
We responded:
"Thank you, Jeff! What a pleasure it has been to work with you & Val. Greatly appreciate your willingness to ask questions & share concerns so we could tailor your coverage & deductibles to what benefits you most. -Jean"
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Bob Zaccaria

October 31, 2025

5  out of  5
rating by Bob Zaccaria
"I have worked with Jean Di Grande and her office staff for many years. Their service and attention to detail is vital when the unfortunate circumstances arise when you need your insurance agent to assist you. Jean and her staff are always there to help. I hightly recommend their services and operation."
We responded:
"Thank you, Bob. My team & I stand by our promise to guide you through a loss and help you be paid for what State Farm owes. It’s also our job to make sure you have the right coverage at the right price. We greatly appreciate your confidence & trust over the years. -Jean"
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MB Browne

October 1, 2025

5  out of  5
rating by MB Browne
"I have been a State farm customer since I got my permit at 16 1/2 years old (I am now 60+ years old). I have been with the same State farm branch since that time. The office staff have always been helpful and easy to speak with. Most of the time I only need to speak with them during my annual policy review. However, earlier this year I had been rear-ended by someone, who also happened to be a State farm customer. in this case, I was a little confused on what to do as I wanted to file the claim against the other party. I reached out to Jean's office and they swiftly guided me through the process. Everything was seamless and easy to do, right down to the shop they recommended (C&L Auto body) and the car rental. If you have to be in a crummy situation like an auto accident I'm grateful that I had Jean's team helping me out. Thank You State Farm and Jean DiGrande!"
We responded:
"Thank you, Mary Beth, for your review & for sharing your favorable claims experience. Your loyalty over the years means the world to us! We appreciate you for always being great to work with and for participating in annual reviews, the secret weapon for maximizing coverage & discounts. Thanks again, Jean"
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Gary Montemurno

September 3, 2025

5  out of  5
rating by Gary Montemurno
"Jean DiGrande was an extraordinary help today updating details on our homeowners insurance, car insurance and umbrella policies based on our personal changes. Jean provided clear detailed explanation to my wife and I based on our particular specific needs. You cannot ask for more than that! Awesome!! I highly recommend the Jean DiGrande agency and their excellent team of Agents! Very grateful!! Gary Montemurno"
We responded:
"Thank you, Gary! It’s my pleasure to make sure your coverage is adapting to changes in your lives. You & Alicia are friends & have put your trust in State Farm & this agency over the years. I’m glad to have the opportunity to demonstrate that you are valued & important! -Jean"
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Hardik Desai

August 15, 2025

5  out of  5
rating by Hardik Desai
"Jean/Geroge, your help in coordinating with storage facility and towing was invaluable. Your consistent communication and timely updates regarding the claim provided much-needed reassurance during my claim process. I would highly recommend State Farm especially from Jean and her team. Kudos to them!"
We responded:
"Hi Hardik, thanks for taking the time to acknowledge the team effort that went into setting your auto claim. Weather events that result in many flooded cars, challenge us all. Your patience, cooperation & excellent communication helped us help you! We value our relationship with you & Yugma. Best, Jean"