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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Igor Faygenbaum

July 15, 2026

5  out of  5
rating by Igor Faygenbaum
"Excellent experience with this agency. From start to finish. Their level of service and helpfulness is something I’ve never experienced before. Very grateful for the savings and guidance."
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Colleen McKay Wharton

June 28, 2026

5  out of  5
rating by Colleen McKay Wharton
"I worked with Tom at StateFarm facilitate a new house insurance policy in June -- which had many moving parts to assure it was issued by a specific date. Tom was thorough, clear, and professional as he worked with us to assure we did not have a lapse in coverage. it was an excellent experience and highly recommend the agency... (Had also previously use them for ~20 years prior, and always a positive experience!"
We responded:
"Thank you for your wonderful review, Colleen. I'm happy that Tom was able to help you breathe easier in your transition from one homeowner policy to another. We greatly appreciate your loyalty to our agency for over 20 years and that you took the time to share your positive experience. Have a great summer! -Jean"
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Rick Proctor

June 2, 2026

5  out of  5
rating by Rick Proctor
"I worked with Tom to get my daughter an insurance policy for her new car after her college graduation. Tom was so professional, knowledgeable, and helpful, that I decided to leave the insurance company I had for 27 years and go to the DiGrande Agency. I even ended up saving money by switching over to State Farm. Five stars all day!"
We responded:
"Rick, thank you for switching to the DiGrande State Farm agency in Gillette. It’s especially rewarding when family members trust us enough to send each other! Tom & I are grateful for your 5 ⭐️review! -Jean"
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Melissa Faitoute

May 19, 2026

5  out of  5
rating by Melissa Faitoute
"Just did our annual review of policies and happy to report that Jean and company are very helpful and thorough. All of our policies were reviewed and we discussed changes and options for coverage as well as discounts and savings. Happy to be a longtime State Farm customer of Jean DiGrande."
We responded:
"Thanks so much Melissa. You & Hank are a pleasure to work with. We’re grateful that you took the time to write a review & also for your many years of loyalty! -Jean"
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David

March 25, 2026

5  out of  5
rating by David
"Tom McKenna nothing but 5 Stars!
If there were 10, I would give 10!
I called him the day I had decided to buy a car and picked it out. He responses were lightning fast. He managed to find a great deal for me and I had the binder in my possession in an hour!.
Easily the best experience I have ever had insuring a newly purchased Auto. If you want it done right, if you want the best coverage for you dollar, if you want a live person that is your advocate then Tom at DiGrande is your Man!"
We responded:
"Wow, that’s our Tom! Thank you, David, for taking the time to honor Tom & the DiGrande State Farm agency in Gillette with your awesome review! With appreciation, Jean
"
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Arlene Burnett

March 13, 2026

5  out of  5
rating by Arlene Burnett
"We’ve been customers for many years. Jeanne reviewed our policies to ensure that we are protected properly and our price is kept as reasonable as possible. Whenever we have a question Jeanne or her staff are always available to help us. We highly recommend this agency."
We responded:
"Arlene, many thanks to you & Jeff for allowing us to protect your home, cars & business over the years. We value you & our relationship; it feels more like a visit vs an insurance review when we get together! -Jean"
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John kuchta

February 19, 2026

5  out of  5
rating by John kuchta
"Very professional; presented an easy to understand review of all services we utilize. She even offered suggestions on how to reduce costs on our policies."
We responded:
"John, we are grateful that you shared your experience with our agency. It is our pleasure to find ways to help you reduce costs while making sure you have the right protection for you & your loved ones. Thx for your loyalty! Jean"
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Margie Rosenka

February 12, 2026

5  out of  5
rating by Margie Rosenka
"Just wanted to say want a delightful experience it is dealing with Trisha from Jean DiGrande’s office. She is polite, knowledgeable, friendly, and professional. She reassures you that any question is worth a call, and is more than happy assisting you with any issues you may be dealing with"
We responded:
"Margie, your 5 star review made Trisha so happy. She truly is so knowledgeable & happy to be helpful. Thank you for letting others know about your positive experience with our agency. We’re glad you are part of our State Farm family!"
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Olivia Skowronski

February 12, 2026

5  out of  5
rating by Olivia Skowronski
"I recently worked with Tom M to reinstate a home owner's policy. He was so wonderful to work with, very responsive and even managed to save me additional money by bundling my home & auto policy. I'd recommend working with this team for any of your insurance needs!"
We responded:
"Thank you for the opportunity to continue being your family’s insurer, now with the 2nd generation! We are grateful that you acknowledged Tom for helping to make sure you had the right coverage for the best price! -Jean"
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Janet Koch

February 10, 2026

5  out of  5
rating by Janet Koch
"Amazing people. Ready to serve. Would absolutely recommend State Farm!"
We responded:
"We appreciate your loyalty over the years and especially your positive attitude. Thanks so much for taking the time to share your experience with our agency. Best, Jean DiGrande"
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Fred Ritorto

January 12, 2026

5  out of  5
rating by Fred Ritorto
"We have had the pleasure of working with Tom M for auto insurance needs when our clients purchase vehicles from us. We noticed he is very caring, kind, takes the time to make sure everything is clear and understood. Thanks Tom!"
We responded:
"Wow, thanks so much Fred, for recognizing Tom for being caring, kind and efficient. You are extraordinary yourself to take time out of your busy schedule to recognize exceptional service when you experience it. We're grateful for your review! -Jean DiGrande, owner/agent"
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Anne Matthews

December 13, 2025

5  out of  5
rating by Anne Matthews
"We recently reviewed our State Farm insurance accounts with Jean DiGrande. It was like talking with an old friend. We have been Jean’s clients for decades. It seems she finds a discount for us each time we review our policies with her. Jean’s State Farm agency proactively reaches out to their clients for policy reviews. We recommend following up with your State Farm agent."
We responded:
"Anne, you & Ellen are the best! I’m grateful for your kind words & many years of your loyalty & trust! 🥰 Jean"
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Ed Langley

November 25, 2025

5  out of  5
rating by Ed Langley
"I have been working with George DiGrande for seven years and have had only good experiences. He is always prompt in responding to my inquiries and helping me understand my coverages and the premiums charged. I am very satisfied."
We responded:
"Hi Ed, I can’t wait to show George your review. He’s the kind of person who brings energy, hard work & enthusiasm to his role every day. Thanks for being loyal to our agency & for honoring George with your review! Happy Thanksgiving🦃"
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chris poulos

November 24, 2025

5  out of  5
rating by chris poulos
"Jeanne combines superb industry knowledge and a proactive pragmatic approach to ensure her clients are completely insured at the best possible price. Our sessions are easy to schedule, pleasant and productive. I recommend her products and services whole heartedly."
We responded:
"Chris, you made my day! I was remembering many of our conversations over the years with gratitude & appreciation for your trust. Thanks for sharing your positive experience! Happy Thanksgiving. 🍗🥧😊"
Profile photo of Teresa Bruno

Teresa Bruno

November 19, 2025

5  out of  5
rating by Teresa Bruno
"I recently call State Farm regarding my policy, Tom McKenna answered the phone he was extremely professional and answered all my questions. He went over and beyond to help me understand what to do and reviewed the prices."
We responded:
"Hi Teresa & thanks for honoring Tom’s professionalism with a 5 star review. We are grateful that you are among our most loyal customers! "
Profile photo of Marc Herold

Marc Herold

November 15, 2025

4  out of  5
rating by Marc Herold
"Insurance Review with George... Primarily HO-6, Auto, Motorcycle and Umbrella. Very informative/helpful."
We responded:
"Marc, thanks to you & Jacquie for making time to review your insurance. We appreciate that you took the time to prepare questions & come in person. I’m glad you found the review with George helpful, his experience & insurance knowledge are exceptional!"
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Chris Robinson

November 14, 2025

5  out of  5
rating by Chris Robinson
"Tom has been great to work with. Quick to respond, thorough throughout, and always wants the best most comprehensive coverages for his customers."
We responded:
" Hey Chris, appreciate your 5-star review for Tom and our State Farm agency, in Gillette, NJ. Tom knocks it out of the park when it comes to customer service and integrity. Thanks so much for your business and taking the time to share your experience. -Jean"
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G_P

November 14, 2025

5  out of  5
rating by G_P
"Tom was super helpful and gave me all the right details in a clear and concise way. We live emailed on my issue and wrapped up the matter quickly and efficiently. Thank you!"
We responded:
"Thank you, Jess, so good to hear that Tom was able to help you resolve your insurance issue quickly and efficiently. Today, everyone is busy; it's a relief when you can get an answer from a live professional quickly and cross one more thing off the list! -Jean "
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Gina “GL2988” Lyons

November 12, 2025

5  out of  5
rating by Gina “GL2988” Lyons
"Tom was great to work with - he helped explain my options and I ended up changing my home owners and auto insurance to State Farm! I was most pleasantly surprised with the great price!"
We responded:
"Hi Gina: so happy to hear that Tom made the process to move your home & auto insurance to State Farm in Gillette easy. Thx for getting us everything we needed to help you save &. We’ll be here for you when you need us! 😊 Jean"
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Isabel Santiago

November 11, 2025

5  out of  5
rating by Isabel Santiago
"Tom my agent at StateFarm in stifling is the best, prompt, advises and explains everything so there is no confusion. He is extremely professional and most professional should be like him. One of the best agents to work with."
We responded:
"Hi Isabel, thx for taking time to compliment Tom on his professionalism. We greatly appreciate your loyalty to our State Farm office, in Gillette, for your personal & business insurance. All the best this holiday season! -Jean"
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Kayla Higgins

November 11, 2025

5  out of  5
rating by Kayla Higgins
"Tom Mckenna at State Farm was extremely helpful and prompt and has saved my family so much money."
We responded:
"Hi Kayla, we’re very appreciative that you shared your experience with switching to State Farm. When you get professional advice from an agency rep that truly cares, it’s a win/win experience. You save $, we earn a great new client! Thanks again, Jean"
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Jessica Durann

November 11, 2025

5  out of  5
rating by Jessica Durann
"Tom McKenna was such a great help to me when my house flooded. I called Tom, he answered me promptly and immediately connected me to the claims department. Throughout my claims experience, Tom checked in on me and continued to ask how he could help. In a time that felt very overwhelming for a new homeowner m, I felt like I had Tom to rely on. Thank you Tom!"
We responded:
"Wow, Jessica, I am sorry your house flooded but glad that Tom, with the resources State Farm provides, brought you relief. That’s what we are here for, delivering on the promise to guide you & pay what we owe! Thx SO much for posting about your positive experience. -Jean"
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Tharin Limsakun

November 9, 2025

5  out of  5
rating by Tharin Limsakun
"Tom has been great with my Home Owner's Insurance for years, and until recently when it turns to Rental Dwelling Policy. As this is my 1st rental, Tom has been very helpful in the transition of the insurance policy and always accessible to my calls. Tom always follows up during the transitions when my property was repairs to get it ready for rental. Most of all, Tom saved my money that my policy was not increased."
We responded:
"Tharin, thx for sharing your experience of converting the insurance on your primary home to insurance for a rental property. Now you will be reimbursed for loss of rental income, not covered under a primary home policy.

Appreciate you recognizing Tom for his good work & especially your loyalty to our agency from the days our office was in Union! - Best, Jean"
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Louis Yuliano

November 6, 2025

5  out of  5
rating by Louis Yuliano
"Tom @ JeanDiGrande's agency is super helpful and resourceful. Anytime I need a document or a situation explained, Tom is super prompt and always available. The team is committed to helping their clients and saving money!"
We responded:
"Louis, your complimentary review made our day! As you mentioned, Tom along with the rest of our team strives to be helpful & resourceful. Customers like you make it easy! Thanks for taking time to write this.
Best, Jean"
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Katelin Morgan

November 6, 2025

5  out of  5
rating by Katelin Morgan
"Tom has been a wonderful help with all my insurance needs. He is very prompt in responding to emails and if there is an answer he doesn't know he makes sure to connect me with the person who does. I have quite a few policies with State Farm and have no intention of going elsewhere."
We responded:
"It’s a joy to know our hard work is paying off. There’s nothing better than keeping our State Farm “multi-line” customers happy. Thanks for your loyalty, Katelin, and for recognizing Tom for his quick response time & resourcefulness.
-Jean"